Contact Support

We request that all users who have not given their acceptance to the migration of their contract in the Transfer of Business to complete the consent procedures.
If you have any questions or concerns about giving your consent, please contact us using the dedicated support window below.
Inquiries Regarding Zaif's Transfer of Busines

Before making an inquiry


If you have forgotten your password

I cannnot log in

Why is my deposit not showing?

  • Inquiry response time
    • Everyday 10:00 - 17:30
  • About answers to inquiries
    • After checking your inquiry, we will respond sequentially.
    • If you make an inquiry and we cannot confirm your user ID, name, etc., you may be asked to verify your identity.
    • Please not that, depending on the content of the inquiry, it may not be possible to reply.