Transaction Commencement Standards

Customers who meet all of the following requirements may use the Company’s services, in principle.
Please note, however, that even if a customer satisfies these conditions, the Company may determine that the customer is not appropriate for other reasons. In these cases, the Company may be unable to fulfill the customer’s requests for services such as opening an account and continuing trading.
Even if the Company is unable to fulfill the customer’s request for services, the Company will not disclose its reasons for not fulfilling the request.


For Individual Customers

  • The customer must be at least 20 years old, but less than 80 years old.
  • It must be clear that the customer does not reside in the European Economic Area (EEA), the United States or other countries designated by the Company.
  • The customer must not be a U.S. person (such as a U.S. citizen or U.S. lawful permanent resident).
  • The customer must agree to submit various documents requested by the Company and answer its questions when opening an account, undergoing periodic customer identification at the time of transaction, and on other occasions.
  • The customer must be able to trade based on his or her judgment and responsibility. (The Company may interview the customer over the telephone if he or she is between the ages of 65 and 80.)
  • The customer must understand and agree to obey all applicable laws, regulations, and other rules on trading, as well as various policies and rules established by the Company, such as the Terms of Use.
  • The customer must fully understand the risks of cryptocurrency trading.
  • The customer must be able to check the news reports posted on the Company’s website and respond as necessary.
  • The customer must have the necessary Internet usage environment.
  • The customer must have a personal e-mail address that is not shared with other people.
  • The customer must be able to conduct two-tier authentication, and take and submit selfies.
  • The Company must be able to contact the customer via e-mail and telephone.
  • The customer must able to conduct, confirm and manage trading activities based on his or her own judgment by operating a personal computer or smartphone.
  • The customer must pledge that he or she is not a member of anti-social forces and represent and warrant the following statements on anti-social forces set forth by the Company:
  • The customer, his or her spouse, and his or her relatives within the first degree of kinship are not members of anti-social forces.
  • The customer, whether directly or indirectly, does not interact with, provide funds or favorable treatment to, or have transactions or other relationships with anti-social forces.
  • The aforementioned statements shall continue to apply to the customer in the future. The customer is not engaged in anti-social activities nor does it use third parties to conduct such activities. The customer will not conduct such activities in the future.
    * Anti-social forces and anti-social activities shall include matters identified by the Company in light of laws, regulations, and other rules as well as other circumstances.
  • The customer must not have been subject to any administrative dispositions and related actions that meet the standards set forth by the Company.
  • The customer must satisfy all other standards set forth by the Company.
  • If the Company determines that any of the items above were falsely reported, or that the customer has engaged in activities that fall under any of the items above, the customer must not appeal any suspension of trading or membership cancellation procedures, and must assume full responsibility for any resulting losses.

For Corporate Customers

  • The customer must be registered in Japan.
  • Beneficial owners and representatives must satisfy the transaction commencement standards for individual customers set forth by the Company.
  • The customer must be able to register its headquarters or a branch indicated on its corporate registration with the Company and receive mail at the headquarters or branch.
  • The beneficial owners must be identified clearly.
  • The customer must agree to submit various documents requested by the Company and answer its questions when opening an account, undergoing periodic customer identification at the time of transaction, and on other occasions.
  • The customer must select an individual who has the authority to engage in trading and activities incidental to trading (hereinafter, the “Trading Manager”). The Trading Manager must also meet the transaction commencement standards for individual customers set forth by the Company.
  • The Trading Manager must able to conduct trading based on his or her own judgment and responsibility.
  • The customer must understand and agree to obey all applicable laws, regulations, and other rules on trading, as well as various policies and rules established by the Company, such as the Terms of Use.
  • The customer must satisfy all legal requirements for trading. The customer must not violate the laws, regulations and other rules related to trading or the Articles of Incorporation and other internal rules.
  • The customer must fully understand the risks of cryptocurrency trading.
  • The customer must be able to check the news reports posted on the Company’s website and respond as necessary.
  • The customer must have the necessary Internet usage environment.
  • The customer must have an e-mail address exclusively for corporate use that is accessible from a personal computer. (Applications will not be accepted for e-mail addresses that are already registered).
  • The customer must be able to conduct two-tier authentication, and take and submit selfies.
  • The Company must be able to contact the customer via e-mail and telephone.
  • The customer must able to conduct, confirm and manage trading activities based on his or her own judgment by operating a personal computer or smartphone.
  • The customer must pledge that it is not a member of anti-social forces and represent and warrant the following statements on anti-social forces set forth by the Company:
  • The customer (legal person), its officers and employees are not members of anti-social forces.
  • The customer, whether directly or indirectly, does not interact with, provide funds or favorable treatment to, or have transactions or other relationships with anti-social forces.
  • The aforementioned statements shall continue to apply to the customer in the future. The customer is not engaged in anti-social activities nor does it use third parties to conduct such activities. The customer will not conduct such activities in the future.
    * Anti-social forces and anti-social activities shall include matters identified by the Company in light of laws, regulations, and other rules as well as other circumstances.
  • The customer has not been subject to any administrative dispositions and related actions that meet the standards set forth by the Company.
  • The customer must satisfy all other standards set forth by the Company.
  • If the Company determines that any of the items above were falsely reported, or that the customer has engaged in activities that fall under any of the items above, the customer must not appeal any suspension of trading or membership cancellation procedures, and must assume full responsibility for any resulting losses.