Zaif instructions

To All Users

Even among those who are well-informed about the Internet and PCs, we believe that there are many people who are uncertain about cryptocurrency trading and management.
The following is a basic primer. Please read through it.

About Passwords

  • Please do not set a common password as other services you use.If you use the same password, when there are leaks on other sites, you may suffer harm from unauthorized logins to other services not connected to the leak, so it is extremely dangerous.
  • Please set a password in English letters and numbers that is longer than 10 characters. Starting from 2015/4/17, this site runs strength checks when the password is set. If you set your password before that date and are worried about your password strength, we recommend resetting it.
  • For password management, we recommend using software like LastPass (multi-platform, Japanese support), 1Password (multi-platform, English software) or KeePass (for Windows, porting OK, English software).

About Cryptocurrency Management

We believe that the idea of so-called cryptocurrency—Bitcoin, Monacoin and others called Altcoin—is a novel and dreamy one, but because of its nature, it is susceptible to network attacks by criminals. For that reason, computer terminals which operate wallet clients need to be sufficiently secure, and it is not enough to think that you will be safe simply because you have antivirus software and a personal firewall installed. If you are not confident that you will keep your PC terminal thoroughly secure, we cannot recommend possessing a large amount of cryptocurrency on your PC.

Bitcoin is a new “e-money payment system,” whose principles were published in a paper by a person called Satoshi Nakamoto in May 2009. The currency units, called BTC, are issued through users solving equations (mining). The exchange rate with real-world currency is affected by various economic conditions, and as a very volatile currency, it has been given much attention for its high level of user-friendliness.

Japan’s first cryptocurrency, MONAcoin was developed by a user on Japan’s enormous 2chan BBS, Mr. Watanabe (Watanabe-shi, 2chpool. bzJIFpVqts), and made public on 12/23/2013.
The MONAcoin currency is showing unique growth, mainly in domestic Japanese subculture.

NEM (New Economy Movement), launched in 2014, is a next-generation blockchain project.
NEM has native support for multisig (multiple signatures), and you can create and manage multiple assets, and easily handle them all from APIs, among other things. It offers stable and high-level blockchain technology.
As a platform of economic freedom and equal distribution, it aims to create an economic bloc through a new digital currency.

XEM, The Issued Cryptocurrency Units
The total issued amount is 8,999,999,999XEM

In addition, mijin and NEM are technically compatible, and both are adopting mijin’s new type of core engine, Catapult.

Counterparty is an open-source financial platform being developed for the Bitcoin blockchain.
The key currency, called XCP, is created and issued through the destruction of Bitcoins, an arrangement called Proof of Burn.
At present, the roughly 2.6 million XCP which have been issued are guaranteed by this arrangement, and their number will not increase in the future.

Also, you can generate unique currency called Tokens by spending XCP, which you can use for a broad range of purposes.

Furthermore, to actually use the Bitcoin blockchain (sending or doing a transaction), you also need Bitcoin.

In addition to XCP, Counterparty’s key currency, Zaif handles tokens such as the Zaif-issued ZAIF tokens, BitCrystals used in the game Spells of Genesis, SJCX issued by the crowdsales of the distributed cloud storage technology STORJ, and FSCC, issued primarily for Fisco Ltd. stockholders.

Handling of Personal Information

  • We will only use the personal information you entered for confirmation when depositing and withdrawing funds.
  • We will not disclose your personal information or share it with third parties.
  • Please see this privacy policy for more details.

T&C

This Site’s Terms of Service View the Terms of Service here.

Security

  • Communications are encrypted.
  • After a certain number of failed logins, your account will be locked.
  • Customer passwords are stored using hash functions that are resistant to rainbow attacks.
  • Since every password for the system is input at startup, they are not described in configuration files or other locations.
  • You can set up two-step authentication.
    In two-step authentication, in addition to your login password, you use one-time passwords generated by an authenticator application installed on your smartphone. By inputting and managing one-time passwords when logging in or withdrawing money, you can manage your transactions and account and improve the security of your deposits and withdrawals. For the purpose of improving security, we recommend using two-step authentication.
    You can set it up from “Account > Account and Security > Two-Step Authentication Settings.”

There are no fees for registering, opening and maintaining an account.
You can register by inputting your email address through this User Registration.

About Identity Verification Procedures

Phone Number Authentication

  • We will carry out phone number authentication through SMS. With regard to instructions for phone number verification, please see the FAQ for “What should I do to verify my identity?” and check the phone number verification section .
  • Cell phones without SMS capability, PHS phones and overseas cell phones cannot be used.
  • Phone number authentication can only be used within Japan.

Personal identification documents

  • With regard to the necessary documents for standard identity verification, please confirm by looking at the FAQ for “What should I do to submit identity verification documents?
  • For the necessary documents for corporate identity verification, please confirm by looking at the FAQ for “What is needed for identity verification in the case of a corporate account?
  • For the necessary documents for identity verification for a minor, please confirm by looking at the FAQ for “Can a minor verify their identity?
  • Identity verification through photo upload can be processed about one working days after the upload, excluding cases where identity cannot be verified due to defects in the documents or some other reason.

Important Point About Withdraw
After your first Japanese yen deposit, there is a one-week withdraw limit equivalent to a maximum of 10,000 yen per day. If you are just depositing and remitting virtual currency, there is no time limitation. In addition, the time limitation will end one week after your Japanese yen deposit, regardless of your deposits in Japanese yen.

Deposit JPY

  • We accept bank transfers. *Please acknowledge in advance that we do not accept postal money orders, registered mail for sending money, or cash.
  • Normally we process remittances within two bank business days.
  • About Accounts for Bank Transfers

Settling a Japanese Yen Deposit at a Convenience Store

  • We accept Japanese yen deposits made through convenience store payments.
  • After you pay at a convenience store, the deposit usually completes in a few minutes, or within an hour at the latest.
  • About Fees

Withdrawing Japanese Yen

  • After registering an account for withdrawals, apply to make a withdrawal from the JPY withdrawal page.
  • About the Withdrawal Process

Deposit BTC

  • After creating your account, acquire your address for making deposits on the BTC Deposit page.
  • Deposits will be reflected in your bank balance by 3 verifications.

Withdraw BTC

  • From the BTC Withdrawal page, please input the address and money amount to make a withdrawal.

Deposit BCH

  • After creating your account, acquire your address for making deposits on the BCH Deposit page.
  • Deposits will be reflected in your bank balance by 20 verifications.

Withdraw BCH

  • From the BCH Withdrawal page, please input the address and money amount to make a withdrawal.

Deposit Counterparty Tokens

  • After creating an account, acquire your deposit address from the Counterparty Token Deposit page.
  • Deposits will be reflected in your bank balance by 10 verifications.

Withdraw Counterparty Tokens

  • From the Counterparty Token Withdrawal page, select Withdraw Tokens, then input your address and money amount to make a withdrawal.

Deposit XEM

  • After creating your account, acquire your address for making deposits on the XEM Deposit page.
  • XEM deposit addresses are shared among all users, and XEM distinguishes users by the messages sent at the time of remittance. Make sure to attach the designated message when sending money.
  • Deposits will be reflected in your bank balance by 12 verifications.

Withdraw XEM

  • Please withdraw by entering destination address, amount and message if needed from the XEM Withdrawal page.

Deposit MOSAIC

  • After creating your account, acquire your address and message for making deposits on the MOSAIC Deposit page.
  • MOSAIC deposit addresses are shared among all users, and XEM distinguishes users by the messages sent at the time of remittance. Make sure to attach the designated message when sending money.
  • Deposits will be reflected in your bank balance by 12 verifications.

Withdraw MOSAIC

  • Please withdraw by entering destination address, amount and message if needed from the MOSAIC Withdrawal page.

Deposit MONA

  • After creating your account, acquire your address for making deposits on the MONA Deposit page.
  • Deposits will be reflected in your bank balance by 100 verifications.

Withdraw MONA

  • From the MONA Withdrawal page, please input the address and money amount to make a withdrawal.

Deposit ETH

  • After creating your account, acquire your address for making deposits on the ETH Deposit page.
  • Deposits will be reflected in your bank balance by 12 verifications.

Withdraw ETH

  • From the ETH Withdrawal page, please input the address and money amount to make a withdrawal.

Deposit ERC20

  • After creating your account, acquire your address for making deposits on the ERC20 Deposit page.
  • Deposits will be reflected in your bank balance by 12 verifications.

Withdraw ERC20

  • From the ERC20 Withdrawal page, please input the address and money amount to make a withdrawal.

Trading Fee

Depoist & Withdraw Fee

About Zaif Exchange

  • The Currency Primarily Handled by the Exchange, and Handling Fees
  • BTC/JPY:
    • maker's fee : 0%
    • taker's fee : 0%
  • XEM/JPY:
    • maker's fee : 0%
    • taker's fee : 0.1%
  • XEM/BTC:
    • maker's fee : 0%
    • taker's fee : 0.1%
  • MONA/JPY:
    • maker's fee : 0%
    • taker's fee : 0.1%
  • MONA/BTC:
    • maker's fee : 0%
    • taker's fee : 0.1%
  • You can make stop orders, and afterward, you can place buy and sell limit orders.

About Zaif's margin trading

  • On the Zaif exchange, you can buy and sell on BTC/JPY credit, and use leverage.
    *MONA/JPY transactions can only be sold on existing credit, so you cannot use leverage.
  • The exchange supports credit transactions for (BTC/yen) and (MONA/yen).
  • You can choose from 1x, 2.5x, 5x and 7.77x for leverage.
    • In cases where profit has been made, at the time of payment we will charge the equivalent of 0.7% of the profit. *Not necessary for 1x leverage.
  • Conditions: An verified account with a balance to serve as guarantee money
    • Your guarantee money begins with your balance in JPY, and when those funds are insufficient, we will automatically receive BTC, XEM and MONA on deposit as guarantee money, according to the yen exchange rate.
    • The amount of guarantee money necessary is dependent on the size of the orders and the leverage.※The required amount of guarantee money will change according to the leverage.
  • Fee:
    • When placing an order, a loan fee will be assessed per day (0.039% of the margin).
  • For more information about fees and procedures, refer to “What are Zaif’s Credit Transactions?

Negative Transaction Fee Bonuses

Starting from 2017/10/13, the fees have changed: negative 0.05 for makers and negative 0.01 for takers.

Target Conditions for the Negative Transaction Fee Bonuses

  • Should be spot trades (normal trades) on the Zaif exchange (credit transactions, Instant Exchange, payments, etc. are not covered).
  • Should be a user whose identity is verified.

About Calculating the Negative Transaction Fee Bonuses

  • The bonuses will be converted to yen and rounded to the nearest 0.1.
  • They will be calculated by transaction unit. Even for one order worth a large amount, if there are several opposing orders, the calculations will be done for multiple transactions.
  • We have set a maximum limit of 200 yen per transaction.

About the Tallying of Negative Transaction Fee Bonuses

  • Bonuses are tallied each day and paid the following day. Be aware that fee bonuses will not be applied at the time of transaction.
  • We exclude self-dealing (agreements where you yourself are the trading partner), as well as round-trip trades with low price margins, from eligibility when making tallies.
  • For security reasons, we do not publicize the standard criteria for round-trip trades.
  • For cases other than those above, we may, without warning, exclude transactions which we deem to be targeted at the wrongful acquisition of fee bonuses.

About Acquiring Bonuses

  • For payment, you need to claim bonuses from the “Account > Claim Bonus” page.
  • You can claim the bonuses the day after an eligible tally, from 10:00 to 23:59:59. Be sure to claim it within the time frame.

About Eligible Currency Pairs

Maximum 3.6% Annual Interest Rate Money-Making Login Bonus

Once a day, 0.01% of the Bitcoin balance you have on ZaifExchange (from the previous day) is prepared as a money-making bonus (login bonus).
To receive the bonus, you must meet the conditions. You need at least 3.0BTC in your Bitcoin balance, and either have a cumulative total of over 100,000 yen in transaction volume over the past three months, or sign up with Coin Reserve and complete an account withdrawal.

Eligibility Conditions for the Maximum 3.6% Annual Interest Rate Money-Making Bonus

  • Your Bitcoin balance on the day before should be over 3.0BTC
  • Should have had a cumulative total transaction volume of over 100,000 yen over the past three months
    • Zaif Exchange Spot Trading, Margin Trading, Instant Exchange (Excluding Settlement)
    Otherwise, should be enrolled in Coin Reserve
  • Should be a verified user
  • For more information on revised conditions for receiving the money-making bonus, please check .

About the Eligibility Conditions for Tallying

  • We conduct tallies every week, and you must fulfill the conditions by 23:59 the day before.
  • The aggregation for the bonus requires some time to complete. If your balance is less than 3BTC immediately after the date changes, it is possible that you may not qualify for the bonus. We appreciate your understanding.
  • We will exclude self-dealings from our tallies. Regarding round trip transactions, which are subject to exclusion, the money-making login bonus is not excluded.

Coin Reserve Participants

  • Coin Reserve participants are exempt from transaction limits, and meet the conditions if they have 3 BTC in their account balance.
  • *However, those who complete automatic withdrawals from their accounts are recognized as official participants only during periods of purchase.
  • *From the first withdrawal on 2016/06/27 until the start of the first period of purchase from 7/10 to 8/9, participants will be officially recognized at the time of their application.

About Acquiring Bonuses

  • For payment, you need to claim bonuses from the “Account > Claim Bonus” page.
  • You can claim the bonuses the day after an eligible tally, from 10:00 to 23:59:59. Be sure to claim it within the time frame.
  • We have set a maximum limit of 100 yen per day.

With Zaif Coin Reserve, we automatically withdraw fixed amounts from customers’ bank accounts, and deposit a desired amount.

  • Usage Conditions
    • Identity is verified
    • Should have a usable bank account
  • For more information about usable bank amounts, fees and other topics, please refer to Zaif Coin Reserve.

As long as you have a Japanese yen account balance, you can use your smartphone to sell Bitcoin/MONAcoin without a stockpile. You can set the sale fee percentages yourself. With this tool, it is possible to earn commission income.

  • Usage Conditions
    • Identity is verified
    • Registered with Smart ATM
  • For more information about the fees you can set and instructions, please refer to How to Register and Use Smart ATM.

Account Lock

If you input your password incorrectly several times and your account is locked, please contact us via the "Contact Support" page.
Please state the following information in your message when you contact us in order to verify your identity and deactivate the account lock.

Please refer to the below instructions if you have forgotten your password.
Also, if you do not remember making a mistake and your account is locked, please mention this information when contacting Zaif Support.

In case you forget your Password

If you forget your password, please contact us via the form on the "Contact Support" page.
Please state the following information in your message when you contact us in order to verify your identity and reissue your password.

If your account is locked after inputting the wrong password multiple times, please make sure to mention this information when contacting Zaif Support.

About withdrawal

  • You will not be able to access your account after deactivating it. Please confirm the below information beforehand.
    1. Withdraw your entire account balance
    2. Settle or cancel all outstanding positions
    3. Cancel your Coin Reserve
    4. Save important documentation from your account such as the Yearly Transaction Report and Transaction History
  • If you would like to deactivate your account, please contact us from the "Contact Support" page.
  • Your Personal Information will be retained for a period of three years.

Contact Us

  • Please refer to the form on the "inquiries" page if you have inquiries to Zaif.
  • The inquiry response time is as follows.
  • Everyday 10:00 - 17:30

About answers to inquiries

  • After checking your inquiry, we will respond sequentially.
  • If you make an inquiry and we cannot confirm your user ID, name, etc., you may be asked to verify your identity.
  • Please not that, depending on the content of the inquiry, it may not be possible to reply.

Please refer to this API document on API.